Privacy Policy

Last Updated: March 4, 2026

This Privacy Policy describes how qzzen.com (“QZZEN,” “our,” “we,” or “us”) collects, uses, stores, discloses, and protects personal information about you. This Policy applies to all information collected through our website qzzen.com (the “Site”) and related services operated by our dedicated team in Denver, Colorado.

1. Categories of Personal Information We Collect

We collect and process personal information consistent with U.S. ecommerce best practices and data protection standards for natural gemstone and jewelry retail:

• Contact Information: Full name, shipping address, mailing address, email, and telephone number (+1 838 946 6116).

• Identifiers: IP address, account credentials, and technical device information.

• Financial Information: All sensitive payment data is processed securely via our PCI-compliant third-party payment processors. QZZEN does not store or have access to your full payment card information on our servers.

• Commercial Information: Records of natural jade or crystal products purchased, search history, and shopping cart items.

2. How We Use Your Information

QZZEN uses the collected information for the following business purposes:

• To process and fulfill your jewelry orders, including the delivery of shipping and tracking updates.

• To provide efficient customer support for custom sizing or bespoke cutting services.

• To optimize Site performance and enhance your experience with our healing gemstone collections.

• To protect against fraudulent activities and unauthorized transactions.

3. Cookie & Tracking Technologies

We utilize cookies and similar tracking technologies to enhance Site functionality, such as maintaining your shopping session and preserving items in your cart. You may manage your cookie preferences through your individual browser settings.

4. Data Security & Retention

• Security: We implement industry-standard administrative, physical, and technical safeguards, including SSL (Secure Socket Layer) encryption, to protect your data during transmission and storage.

• Retention: We retain order-related personal information for as long as necessary to fulfill the purposes outlined in this Policy and to comply with tax and legal obligations (typically 7 years).

5. Your Rights Under U.S. Law

In accordance with applicable U.S. state and federal privacy laws (including CCPA/CPA), you have the right to:

• Access the personal data we maintain about you.

• Request Correction of inaccurate or incomplete information.

• Request Deletion of your data, subject to specific legal retention exceptions.

• Opt-out of marketing communications at any time.

6. Children’s Privacy

Qzzen.com is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Contact Us

For questions regarding this Policy or to exercise your privacy rights, please contact our Privacy Team:

• Email: info@qzzen.com

• Phone: +1 838 946 6116 (Mon-Fri, 24-48 Hour Response Time)

• Mailing Address: 1500 N GRANT ST STE R, DENVER, CO 80203, United States